Why are you selling styles on PajamaGram.CA exclusively at Amazon?
We’re on Amazon because you’re on Amazon. Worldwide there are hundreds of millions of Amazon Prime members, and the number of Canadians with Prime accounts grew 80% from 2016-2017. Simply put, we want our products to stand out where you’re shopping.
How does this arrangement benefit me?
Partnering with Amazon streamlines our fulfillment and distribution processes, meaning you get our high-quality, luxury products quicker, easier and more securely than ever. And because we’re able to save costs by being more efficient, you get a lower price point. By selling on Amazon, we’re also able to evaluate your feedback and reviews in real time, which helps us develop and launch new products faster.
Questions about an order you placed on Amazon.com?
Amazon's world class customer service team will take care of you in just a few minutes.
Contact Amazon at 1-888-280-4331 or go to www.amazon.com/contact-us.
My product didn't work out. How do I make a return?
All returns and questions about specific orders must be addressed and processed through Amazon. You can go to the Online Returns Center to begin the transaction.
What can I return?
Shoes, clothing and accessories purchased from Amazon.ca, or a seller but fulfilled by Amazon, can be returned free of charge to Amazon.ca within 30 days of delivery of shipment via the Online Returns Center. The items must be in new and unworn condition in the original packaging.
During the holidays, items shipped by Amazon between November 1st and December 31st can be returned until January 31st.
When will I get my refund?
Usually in about 2-3 weeks. Most refunds are fully refunded in 3-5 days after Amazon receives and processes your return.
Where are your clothes made?
PajamaGram uses fabric vendors from all over the world. We select our partners based on the highest production standards and softest fabrics we can find.
What range of sizes do you offer?
Our products cover women’s sizes from XS to 3X. Please see the chart below for dress sizes that correspond to our apparel.